Find answers to frequently asked questions about the Georgia Poison Center – a statewide poison center accredited by the American Association of Poison Control Centers which provides treatment advice, education, and prevention services to Georgians.
The Georgia Poison Center
Q: Is there more than one Poison Center in Georgia?
A: No. The Georgia Poison Center is the official poison center of the state. The center is accredited and certified as a Regional Poison Information Center by the American Association of Poison Control Centers (AAPCC).
Q: Can I call the Georgia Poison Center if I just have a question, not a poison emergency?
A: Yes! The Georgia Poison Center can answer all your questions about potentially poisonous substances. You can also engage us in a LIVE CHAT, or even E-mail your question and connect with one of our poison information specialists now!
Q: Why should I call the Georgia Poison Center?
A: There are many reasons to call the Georgia Poison Center:
- Medicine and drugs
- Household and personal care products
- Chemicals and pesticides
- Bites and stings
- Gasses and fumes
- Food Poisoning
What to Expect When You Call
Q: Who do I speak with when I call the Georgia Poison Center?
A: The 24 hour emergency helplines are answered by highly trained Specialists in Poison Information (SPIs), registered nurses, pharmacists, and physicians. In addition, a team of board certified toxicologists are on staff for additional back-up around the clock.
Q: When should I call the Georgia Poison Center?
A: As soon as you suspect a poisoning or overdose. Do not wait for symptoms.
Q: Does it cost to call the Georgia Poison Center?
A: NO. All calls are free and confidential.
Q: What are the operating hours of the Georgia Poison Center?
A: We are available to help you anytime, day or night. We are always open 24/7, 1-800-222-1222.
Q: What if I do not speak English?
A: For non-English speaking persons, the Georgia Poison Center has a translation service available for assistance.
Q: What information will I be asked when I call?
A: Before providing the casller with treatment recommendations, our specialists may ask for the following information:
- Name of the caller and/or patient
- Zip code
- Phone number
- Age of the patient
- Patients weight
- Name of the product
- Dose or concentration of the product
- Past medical history
Q: Why do you ask so many questions?
A: Gathering all of the information allows our specialists to determine the level of toxicity and how to make treatment recommendations.
Q: What is done with all of the information I gave to the Georgia Poison Center?
A: Calling the Georgia Poison Center is confidential. An electronic record is created documenting your case and recommendations.
Q: Will the Georgia Poison Center call me to follow up?
A: If needed, the Georgia Poison Center will call you to make sure the problem was resolved.